COURSE CATEGORY
Skills
Writing to high conflict clients
Western Australia Customers
Please note this course has not been updated in the last twelve months and does not satisfy the requirements for CPD in WA.
Updated December 23, 2020
Professionals need to adjust their style of writing when they encounter a high conflict client. The course Writing to high conflict clients explores the technical improvements that a legal professional can make to their writing to reduce the burden of dealing with a high conflict client.
Traditional techniques and document structures may escalate conflict and even make the professional writer the next target of blame.
Course Features
- To recognise high conflict clients
- Know what you can do to adjust how you communicate
- Understand writing approaches for high conflict people
Get Started – We Give You Options!
Simply choose the option below that best suits your needs.
TARGET AUDIENCE
This course is designed for any lawyer or law student who wants to be empowered with the knowledge of how to deal with high conflict clients in all communication
CPD POINTS
1
TYPE
Text-based interactive module
Course Author: Bree Williams
Bree Williams is a Lecturer, La Trobe Law School and Higher Degree Researcher, Monash. Prior to that she worked at Melbourne Law School in the Acadeic Skills Centre, teaching writing skills. Bree was Maurice Blackburn’s Knowledge Support Lawyer for 5 years prior to that. She provided training and resources for the firm nationally on legal research and clear writing.
Bree’s professional experience began with private legal practice in Victoria and Queensland from 2003. In her varied legal career she has pursued greater awareness of clear writing as Professional Support Lawyer at Victoria Legal Aid and Product Developer/ Senior Legal Editor of Australian Encyclopedia of Forms and Precedents, amongst other roles.
Bree holds a Masters of Global Communication, Bachelor of Laws, Grad Dip Legal Practice and training qualifications.
