COURSE CATEGORY
Practice Management and Business Skills
10 lessons to improve net profit in your law firm
Reviewed 10 October 2025.
This course explores practice management basics and how to increase profits covering topics such as:
- Reviewing billing arrangements
- Getting on top of emails
- Improving delegation
- Getting the lawyer to legal support ratio correct
- Have quality practice management software
- Debriefing
- 80/20 rule to clients and staff
- Tracking staff retention
- Improving time management skills
Completion of this course will earn you 1 CPD unit.
TARGET AUDIENCE
Solicitors in general practice.
CPD POINTS
1
TYPE
Video based interactive module
Cathryn Urquhart
Facilitator, Legal Practice Management Course, The College of Law (WA)
Cathryn Urquhart studied Law at the University of Western Australia and was admitted in WA in 1988.
She has had a diverse career working for national law firms mainly in Insurance and Construction litigation, as well as time spent as a Claims Solicitor at Law Mutual, the professional indemnity insurance section of the Law Society of WA. She has lectured and tutored at universities in WA.
Currently, Cathryn is the Facilitator of the Legal Practice Management Course at the College of Law in WA. She also has her own business and works for a range of law firms and other businesses as a Professional Skills Trainer and Coach.
