COURSE CATEGORY
Professional skills
Self management and workplace behaviour
Published 20 January 2026.
Effective self-management starts with understanding how you think, react and interact with others. By recognising your own personality drivers and behavioural patterns, you can manage challenges more constructively, collaborate more effectively, and improve day-to-day performance. This session explores practical tools that help professionals shift unhelpful behaviours, reduce negativity, and work more productively with colleagues of different styles.
In this session, you will:
- Understand negativity bias and its impact on workplace behaviour
- Identify “above the line” and “below the line” responses
- Apply SBNRR techniques to shift unhelpful thinking patterns
- Explore Bolton’s workstyles and core personality drivers
- Adapt communication approaches across analytical, driver, amiable and expressive styles
Completion of this course will earn you 1 CPD unit.
TARGET AUDIENCE
All practitioners
CPD POINTS
1
TYPE
Video-based interactive module
Course Author: Cathryn Urquhart
Facilitator, Legal Practice Management Course, The College of Law, WA
Cathryn Urguhart studied Law at the University of Western Australia and was admitted in WA in 1988.
She has had a diverse career working for national law firms mainly in Insurance and Construction litigation, as well as time spent as a Claims Solicitor at Law Mutual, the professional indemnity insurance section of the Law Society of WA. She has lectured and tutored at universities in WA.
Currently, Cathryn is the Facilitator of the Legal Practice Management Course at the College of Law in WA. She also has her own business and works for a range of law firms and other businesses as a Professional Skills Trainer and Coach.
