COURSE CATEGORY
Ethics and professional responsibility
Published 20 January 2026.
Email is essential to legal practice – but it carries real ethical risks. This course strengthens your competence in digital communication, from managing client expectations to maintaining confidentiality and navigating AI and right-to-disconnect issues.
Learning outcomes:
Completion of this course will earn you 1 CPD unit.
Ethics and professional responsibility
All practitioners
1
Video-based interactive module
Facilitator, Legal Practice Management Course, The College of Law, WA
Cathryn Urguhart studied Law at the University of Western Australia and was admitted in WA in 1988.
She has had a diverse career working for national law firms mainly in Insurance and Construction litigation, as well as time spent as a Claims Solicitor at Law Mutual, the professional indemnity insurance section of the Law Society of WA. She has lectured and tutored at universities in WA.
Currently, Cathryn is the Facilitator of the Legal Practice Management Course at the College of Law in WA. She also has her own business and works for a range of law firms and other businesses as a Professional Skills Trainer and Coach.

Mediating online – it has come so far, where can it go?