Frequently asked questions
How do I get a certificate?
At the completion of your course (Note: with the video based courses you need to complete the Quiz/Declaration) you can return to the main menu and collect your certificate.
What if I stop my course half way through?
You can log back in any time on any device and continue from where you left off?
How many points can I claim?
We provide an estimate but if it takes you less time or more time you can adjust in your own records.
Can I claim points in Western Australia?
Yes, we have Q&A in Western Australia.
I didn’t get a certificate.
You must visit every page and complete every activity to receive a certificate.